iVend Retail Management Suite

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  • > Are you ready to have complete control of all aspects of your retail business?
  • > Are you ready for a solution that seamlessly integrates with your existing ERP to provide an end-to-end suite of retail management applications?
  • > Are you ready to provide your shoppers a smooth, in-store & online shopping experience they desire?

Then you are ready for a complete, omnichannel solution that offers greater transparency and flexibility over your daily retail operations.

 

An Integrated Omnichannel Retail Solution

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Meet iVend Retail, an integrated omnichannel retail management solution designed to integrate with common ERP’s and allow retailers to deliver an enhanced shopper experience. iVend Retail is used by over 1500 retailers in 85+ countries empowering them to better manage their day-to-day store operations. iVend Retail is a complete out of the box omnichannel solution, covering everything from Point of Sale to back office to head office operations with integrated mobile POS, eCommerce, digital coupons, digital passes, and a customer loyalty program. iVend Retail can be set up for a single store or for a geography-spanning, multi-store environment. iVend Retail automates the entire retail processes, virtually eliminating paperwork and helping retailers increase revenue, build customer loyalty, reach new customers and lower their operating costs.
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iVend Enterprise

iVend Enterprise is the core of the iVend Retail solution – the central repository from where master data is disseminated across the business, all the transactions get accumulated and the database gets maintained. This module defines key statistics – including sales forecasting, replenishment planning, promotions, gift cards, loyalty schemes and more – and replicates information across the entire retail estate. iVend Enterprise also collates transactions, such as sales, refunds, returns and store credits, to provide essential business insights.

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iVend POS

iVend POS is an enterprise-class point of sale system trusted by thousands of retailers in 85+ countries. Available on the terminal and mobile devices, iVend POS acts as a full service, point of service solution and includes functionality like integrated loyalty, inventory management, eCommerce, merchandising and even offline operations. Ivend Retail POS also enables retailers to augment sales, gross margin and profits by achieving every possible sale using inventory available anywhere in the retailer’s network no matter how far it may be from the customer.

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iVend Mobile POS

Available on Apple App Store or Google Play, iVend Mobile POS is a full function Mobile POS App running on iOS or Android platforms. The mobile devices are connected to iVend Enterprise or to the iVend Store depending on preference and circumstances. iVend Mobile provides access to all core point of sale and customer service functionality. This means that the shoppers get quick service even at busy times as they can be helped anywhere on the floor by the store staff either by answering their questions or by quick and efficient processing of their transactions.

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RESEARCH REPORT

Want to learn more about shifting retail dynamics?

Download our research report, it’s free! Find out how the right technology can help you take advantage of shifting retail dynamics and win more business.

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iVend eCommerce

The iVend eCommerce module is a feature-rich eCommerce and mCommerce platform that allows retailers to boost sales by easily launching new online sales channels in different countries or replace existing eCommerce engines with advanced functionality and a better customer experience.
Seamlessly integrated to the iVend omnichannel suite, iVend eCommerce extends a retailer’s reach by talking his business online. Besides powering the retailer’s brand presence online, iVend eCommerce’s advanced functionality includes many features that allow retailers to increase sales to the existing customer database.

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iVend Loyalty

iVend Loyalty is a points and reward application designed to significantly improve customer acquisition, engagement and retention to develop long-lasting loyalty. iVend Loyalty enables retailers to develop deeper relationships with customers by providing insights into shopping histories and preferences of customers.
Reward programmers to be configured effortlessly and executed on iVend Retail itself. This adds tremendous value to any retail business who wishes to get repeat customers.

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iVend Passes

iVend Passes is an electronic service for digital gift cards, coupons, loyalty rewards, sometimes known as a digital wallet. iVend Passes allow retailers to market to their customers in more imaginative ways and at a lower cost. It is a platform for deploying Digital Passes on Apple Wallet and Android devices. iVend Passes is provided as a cloud-based, subscription services that integrate seamlessly with your point of sale and other channels. iVend Passes ensures that customer can access the most up to date balances and expiry dates for loyalty cards at any time thereby increasing the usage rates.

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iVend Reporting and Analytics

iVend Reporting and Analytics is a comprehensive suite of pre-packaged, customizable dashboards providing detailed key performance indicators and alerts across all operations and channels. Seamlessly integrated into iVend Retail, iVend Reporting and Analytics leverages transactional data of the overall retail environment to generate context-specific detailed insight, which is functional and actionable.

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iVend Retail integrates seamlessly with leading ERP software to help business manage every aspect of their operations from end-to-end.

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iVend Retail and SAP Business One

Designed for small or medium-sized retail and hospitality companies, iVend Retail integrates with SAP Business One enterprise resource planning(ERP) to streamlines processes among all business channels and optimize performance to help business owners better understand their system, processes, data and most importantly better serve customers.
As businesses face more and more competition from global companies, they need to coordinate activities across the company in order to maximize the value they deliver all the while minimizing costs. Just as businesses let specialists execute a specialized job, the same goes for specific business processes are best handled by applications specifically designed to carry out those functions. But there is always a need to get all these specialized applications to work together as an integrated unit, as provided by iVend Retail alongside SAP Business One

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iVend Retail and Microsoft Dynamics One

Well suited for midsized retail businesses, iVend Retail management suite integrated with Microsoft Dynamics NAV can help retailers adopt omnichannel capabilities with ease. The seamless integration between iVend Retail and Microsoft Dynamics NAV improvises end-to-end retail management with minimal manual intervention and streamlined retail functioning. Retailers can deliver great shopping experience, with an enterprise-ready omnichannel solution that is more mobile, more digital and global.

iVend Retail integrates with Microsoft Dynamics NAV using iVend Retail’s APIs. The entire landscape is designed to utilize the best practice inbuilt in the Microsoft Dynamics NAV for enterprise processes and extend them via iVend Retail to the retailer’s entire retail business.

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