When you encounter a problem in SAP, turn to “Guided Answers” – a self-service support application that guides you through a “decision tree” concept to the solution. This platform is created by SAP topic experts who document the steps they took when troubleshooting an issue. The “Guided Answers” helps reduce research time and increase work efficiency simultaneously.
Step 1: To search for solutions to a problem, you can either look for a specific issue using the search option or access the relevant topic in the list:
Step 2: Once you have selected a topic, high level description and a list of main sub-topics are displayed. An additional breakdown is made available for you to proceed toward the solution.